The features and usage of our DesignLit Service are defined by the subscription plans we offer (collectively referred to as "Plans"). All Plans include unlimited requests for design services and offer unlimited revisions. However, it's important to note that the DuoLit Plan allows for up to two active requests at the same time, whereas the SoloLit Plan permits only one active request concurrently. You can find comprehensive information about each Plan on our website.
Subscription represents the fulfillment of your needs or prioritized demands through our team and platform within the deadlines defined for your chosen Plan. While we accept unlimited requests and revisions with a Subscription, the volume and speed of delivery are influenced by factors such as (i) the type of Plan you've selected, (ii) the volume of requests, and (iii) the complexity of requests.
Subject to your compliance with this Agreement, your subscription to an applicable Plan, and the timely receipt of associated payments, we will provide you with access to the relevant Service for the duration of your subscription term. We will make reasonable efforts to ensure the accessibility of the Service, except for planned downtime and unscheduled emergency maintenance. Please be aware that we retain the right to modify, replace, or discontinue the Service without prior notice.
While we strive to minimize errors, the creative nature of design work makes it impossible to guarantee completely error-free files. When you receive a design project (referred to as a "Design Project"), it is your responsibility to thoroughly review and proof all files for any errors or omissions. If you identify any changes or corrections needed, please promptly notify us. Since a request can only be marked as completed by you, feel free to request any necessary changes. If you need to make modifications to a design that has already been completed, please create a new ticket in your queue, referencing the concluded project and specifying your requested changes. If you have an ongoing project and you are a SoloLit subscriber, you should pause the current ticket and promote the new ticket to an active task.
You can use the Service for any number of projects and scope specified in your chosen Plan. Although we do not recommend using the Service for time-sensitive projects, we will make our best efforts to accommodate priority items and timelines.
Subject to your continued compliance with this Agreement, including the timely payment of associated amounts due, we grant you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the Service for your internal business purposes.
You are and will remain the sole and exclusive owner of all rights, title, and interest in and to the deliverables of a Design Project, including all intellectual property rights therein.
We may utilize pre-existing materials to provide the Service. Both we and our licensors ("Licensors") will retain sole and exclusive ownership of these pre-existing materials. You are granted a perpetual, worldwide, limited, royalty-free, non-transferable, non-sublicensable license to use, display, and distribute pre-existing materials to the extent incorporated into, combined with, or otherwise necessary for the use of the Service or deliverables.