Privacy Policy

date: 08/23/2023
Introduction

Welcome to DesignLit

DesignLit (“us”, “we”, or “our”) operates https://designlit.io/ (hereinafter referred to as “Service”). Protecting your privacy and complying with applicable data protection laws is essential to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information about you. It also outlines your choices concerning your information.

This Privacy Policy governs your visit to https://designlit.io/ and all its subdomains and subdirectories. It explains how we collect, safeguard, and disclose information resulting from your use of our Service.

By using our Service, you agree to the collection and use of information as outlined in this policy. Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms of Service.

Our Terms of Service (“Terms”, "Terms of Use") apply to all use of our Service, and together with this Privacy Policy, they constitute our agreement with you (“Agreement”).

Definitions
  • SERVICE refers to the https://designlit.io/ website, including all subdomains and subdirectories operated by DesignLit.
  • PERSONAL DATA refers to information about a living individual that can be used to identify them or, when combined with other information, identify them.
  • USAGE AND LOG DATA consists of data automatically generated through the use of our Service or by the Service's infrastructure itself, including page visit duration.
  • CONTENT DATA comprises data voluntarily provided by you, us, or third parties during the use of the Service.
  • COOKIES are small files stored on your device.
  • MARKETING DATA includes information we may collect during surveys, contests, events, or for business-related purposes related to organizations.
  • DATA CONTROLLER refers to a natural or legal person who determines the purposes and methods of personal data processing.
  • DATA PROCESSORS (or SERVICE PROVIDERS) are natural or legal persons who process data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.
  • DATA SUBJECT is any living individual who is the subject of Personal Data.
  • THE USER is the individual using our Service, corresponding to the Data Subject, the subject of Personal Data.
Information Collection and Use

We collect various types of information for different purposes to provide and enhance our Service.

For this Privacy Policy, we may serve as both a Data Controller and Data Processor of your data. We act as a Data Controller when we determine the purposes and methods of processing your Personal Data. As a Data Processor, we process Personal Data on behalf of the Data Controller.

You, as a user, may also assume the roles of Data Controller and Data Processor, imposing additional obligations upon you according to applicable law.

Types of Data Collected

Personal Data

While using our Service, we may request specific personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include:

  1. (a) E-mail address;
  2. (b) First name and last name;
  3. (c) Organization name;
  4. (d) Cookies and Usage Data;
  5. (e) Profile Photo.

We may use your Personal Data to send newsletters, marketing materials, and other information of interest. You can opt out of receiving these communications by using the unsubscribe link in our e-mails, adjusting your e-mail preferences in your account, or contacting us via e-mail at support@designlit.io.

Usage and Log Data

We may collect information that your browser sends when you use our Service or access it through a mobile device (“Usage and Log Data”). This data can include:

  • Usage metrics (e.g., usage rates, login frequency, technical errors, diagnostic reports, settings preferences, backup information, session replays, and mouse movements).
  • Your device's IP address.
  • Browser type and version.
  • User agent.
  • Operating system.
  • Language.
  • Time zone settings.
  • Advertising identifiers.
  • Pages of our Service visited.
  • Visit time and date.
  • Time spent on pages.
  • Page response times.
  • Page interactions.
  • Unique device identifiers.
  • Your location during logins and Service use.
  • Other diagnostic data.

When using a mobile device, this data may also include the type of device, its unique ID, operating system, mobile browser, and additional diagnostic information.

Content Data

We may collect data voluntarily provided by you through the Service, e-mails, online forms, orders, registrations, surveys, customer service phone calls, and online chats. Content Data may include design requests, messages, comments, images, searches, customer support interactions, and general feedback.

Tracking Cookies Data

We employ cookies and similar tracking technologies to monitor our Service's activity and store certain information. Cookies are small data files, including unique anonymous identifiers, sent to your browser from our website and stored on your device. Other tracking technologies such as beacons, tags, and scripts are used to collect, track, and improve data.

You can configure your browser to reject cookies or notify you when a cookie is sent. However, this may affect your ability to use certain parts of our Service.

Examples of Cookies we use:

  1. (a) Session Cookies: Used to operate our Service.
  2. (b) Preference Cookies: Used to remember your preferences and settings.
  3. (c) Security Cookies: Employed for security purposes.
  4. (d) Advertising Cookies: Used to serve relevant advertisements and enhance your experience.

Marketing Data

When participating in surveys, contests, events, or requesting information about our Services, we may collect information related to the survey, contest, or event. This may include your contact information (e.g., name, e-mail, phone number, organization name, and address) and general organization information (e.g., revenue, number of employees, industry).

We use internet tools like pixel tags, action tags, web beacons, and similar technologies to understand User actions, determine advertising or promotional campaign success, and compile usage statistics.

We may also use service providers to obtain additional business-related organization information, such as legal name, size, and publicly available revenue, to better tailor our services to your organization's needs. We may collect data on e-mail open and click rates, including which links were clicked and subsequent web page visits.

Use of Data

DesignLit uses collected data for various purposes, including but not limited to:

  1. (a) Providing and maintaining our Service.
  2. (b) Notifying you about Service changes.
  3. (c) Allowing participation in interactive Service features.
  4. (d) Providing customer support.
  5. (e) Gathering analysis and valuable information to improve our Service.
  6. (f) Monitoring Service usage.
  7. (g) Preventing fraud and abuse.
  8. (h) Detecting, preventing, and addressing technical issues.
  9. (i) Supporting internal research and development.
  10. (j) Fulfilling other purposes for which data is provided.
  11. (k) Carrying out obligations and enforcing rights arising from contracts.
  12. (l) Sending notices regarding your account, subscriptions, including expiration and renewal notifications, and e-mail instructions.
  13. (m) Providing news, special offers, and general information about goods, services, and events similar to those already purchased or inquired about unless you opt out or unsubscribe.
  14. (n) Establishing our Data Processing basis, responding to your specific request, or performing a contract.
  15. (o) Providing you with additional information that may be of interest based on your consent.

You may opt out of these communications by following the unsubscribe link or the instructions provided in any e-mail we send or by contacting us at support@designlit.io.

We may use your Personal Data to send newsletters, marketing materials, and other information of interest. You can opt out of receiving these communications by using the unsubscribe link in our e-mails, adjusting your e-mail preferences in your account, or contacting us via e-mail at support@designlit.io.

DesignLit collects and processes Personal Data to fulfill the Agreement and offer our services and fulfill legal obligations.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), DesignLit's legal basis for collecting and using Personal Data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

DesignLit may process your Personal Data because:

  1. (a) We need to perform a contract with you.
  2. (b) You have given us permission to do so.
  3. (c) The processing is in our legitimate interests and is not overridden by your rights.
  4. (d) To comply with the law.

DesignLit will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

DesignLit will also retain Usage and Log Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

DesignLit will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If DesignLit is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, DesignLit may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements

DesignLit may disclose your Personal Data in the good faith belief that such action is necessary to:

  1. (a) Comply with a legal obligation.
  2. (b) Protect and defend the rights or property of DesignLit.
  3. (c) Prevent or investigate possible wrongdoing in connection with the Service.
  4. (d) Protect the personal safety of Users of the Service or the public.
  5. (e) Protect against legal liability.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. DesignLit aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  1. (a) The right to access, update, or delete the information we have on you: You can request this directly within your account settings. If you are unable to perform these actions yourself, please contact us to assist you.
  2. (b) The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
  3. (c) The right to object: You have the right to object to our processing of your Personal Data.
  4. (d) The right of restriction: You have the right to request that we restrict the processing of your Personal Data.
  5. (e) The right to data portability: You have the right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format.
  6. (f) The right to withdraw consent: You also have the right to withdraw your consent at any time where DesignLit relied on your consent to process your Personal Data.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics from sharing information about your activity with Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy

  • Google Ads conversion tracking: Google Ads conversion tracking is an analytics service provided by Google LLC. It connects data from the Google Ads advertising network with actions performed on the Service.

To understand how Google Ads conversion tracking works, please visit Google's guide at **https://support.google.com/google-ads/answer/1722022?hl=en**.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: **https://policies.google.com/privacy?hl=en**.

  • Facebook Ads conversion tracking (Facebook pixel): Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Service. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

For more information on the privacy practices of Facebook, please review its Data Policy at **https://www.facebook.com/about/privacy/**.

  • LinkedIn conversion tracking: LinkedIn conversion tracking is an analytics service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on the Service.

To understand how LinkedIn's conversion tracking and website analytics work, please review its Terms for Conversion Tracking, Analytics and LinkedIn Audience Matching at **https://www.linkedin.com/legal/conversion-tracking**.

For more information on the privacy practices of LinkedIn Corporation, we encourage you to review its Privacy Policy at **https://www.linkedin.com/legal/privacy-policy**.

Tag Management

This type of service helps DesignLit to manage the tags or scripts needed on this Service in a centralized fashion, which results in the Users' Data flowing through these services, potentially resulting in its retention.

  • Google Tag Manager: Google Tag Manager is a tag management service provided by Google LLC.

We encourage you to read Google Tag Manager Terms of Service at **https://support.google.com/tagmanager/answer/7157428**.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: **https://policies.google.com/privacy?hl=en**.

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

  • Google AdSense & DoubleClick Cookie: Google, as a third-party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our Users based on their visit to our Service or other websites on the Internet.

You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

  • Reddit Ads: Reddit remarketing service is provided by Reddit Inc. You can adjust your Reddit ad preferences and opt-out of targeted advertising by visiting the Reddit Ad Settings page: https://www.reddit.com/personalization

For more information on the privacy practices of Reddit, please visit the Reddit Privacy Policy web page: https://www.redditinc.com/policies/privacy-policy

Behavioral Remarketing

DesignLit uses remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.

  • Google Ads (AdWords): Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy

  • Facebook Custom Audience and Facebook Remarketing: We use Facebook Custom Audience and Facebook Remarketing, which are remarketing and behavioural targeting services provided by Facebook Inc that connects the activity of this Service with the Facebook advertising network.

You can learn more about interest-based advertising from Facebook by visiting this page: **https://www.facebook.com/help/164968693837950**.

To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: **https://www.facebook.com/help/568137493302217**.

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA **https://www.aboutads.info/choices/**, the Digital Advertising Alliance of Canada in Canada **https://youradchoices.ca/** or the European Interactive Digital Advertising Alliance in Europe **https://www.youronlinechoices.eu/**, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: **https://www.facebook.com/privacy/explanation**.

  • LinkedIn Website Retargeting: LinkedIn Website Retargeting is a remarketing and behavioural targeting service provided by LinkedIn Corporation that connects the activity of this Service with the LinkedIn advertising network.

You can opt-out from LinkedIn's Website Retargeting by adjusting your settings regarding personalized ads at the following website: **https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out**.

You can learn more about the privacy practices and policies of LinkedIn by visiting their Privacy Policy page: **https://www.linkedin.com/legal/privacy-policy**.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your Personal Data is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is:

Chat Use

We use the chat tool Gist provided by ConvertFox Global, Inc to communicate with you and to improve the user experience.

We use Gist to send messages and e-mails to you and to help you with issues. To do this, we send the contact information you provided during registration to Gist, e.g. your username and your e-mail address. We further send information about the website that sent you to our website, products and services (referrer URL), your browser and your location. This information will be stored on servers of Gist.

You can find more privacy information concerning Gist here: **https://getgist.com/privacy/**.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, Privacy Policies, or practices of any third-party sites or services.

Children's Privacy

Our Services are not intended for use by individuals under the age of 18 ("Child" or "Children").

We do not knowingly collect personally identifiable information from individuals under the age of 18. If you are a parent or guardian and become aware that a Child has provided us with Personal Data without your consent, please contact us immediately. If we become aware that we have collected Personal Data from individuals under the age of 18 without proper parental consent, we will take prompt steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If we have your e-mail address, we will let you know via e-mail and a prominent notice on our Service before the change becomes effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By: support@designlit.io

Via chat on our website at https://designlit.io.